Messaging Users from the Users Dashboard

The platform allows you to send Reminder or Custom messages to one or more users from the Users dashboard.  For example, you may want to send a reminder to all the users who have not answered the survey.


Users will receive their message in the format determined in their user profile.

To send a message:

  1. Search for the users you want to message.
  2. Click “Click here to select ALL users that match this filter.”
  3. Click the Message button. 

  4. If you want to send the default Reminder message, go to the next step. If you want to send a Custom Message:
    1. Click the Custom Message tab.
    2. Enter the text of the message you want to send.
  5. Click Send.
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